Service

Service

Service

 We aim to offer a comprehensive service to our customers. We work with a huge range of clients, from private to commercial. Our client list includes factories, farmers, mechanics and much more.We only use the most reliable couriers, so you know you can rely on us.

 
Every sell is carefully inspected for accuracy and quality. Whether in original boxes or our packaging, you can be confident that the products you receive meet your satisfaction.
 
Company's quality commitment starts with our top management and is supported conscientiously by all the people in our company. Our company will efficiently apply our resources and will involve and train all our people for the purpose of continually improving the quality of our products, processes, and services. We will continually monitor our processes and success by the satisfaction of our customers.No matter what industry you serve, we offer comprehensive solutions—from product training to sales support to engineering resources—that help you get the most out of your products.

 
 

Technical Training and After-sales Service

 
1. Timely provide Party A with all the technical materials and drawings as the contract; compile and supplement operation manual according to the final commissioning results. 
2. Party B offers on-site training service according to progress of the project, installing, trying operation and production of the whole line as it is required on the technical materials and drawings. 
3. Party B gives training of installation, commissioning, use and maintenance to staff of Party A under their arrangement. 
4. Instruct operators and maintenance staff. 
5. Increase pre-sale, in-sale and after-sale service, implementing super pre-sale, full process and life long service through manufacturing, installation, commissioning and production. 
6. During warranty period, Party B will provide an answer or staff within 4 hours once receiving feedbacks about quality of the products. Party B will arrive at the site as soon as possible, change and maintain the spare parts for free. The service will never stop until the clients are satisfied. 
7. Beyond warranty period, Party B is on call to provide paid service for improvement of technology, maintenance of the machine or offer of the spare parts.