FAQ

FAQ

FAQ

Q1: HOW DO I KNOW lF YOUR MACHlNE IS SUITABLE FOR OUR APPLICATION?

A1: The custom design solution is offered for different applications. The machine testing is availabîe for you by shipping the sample machine to you in your side or by sending processing materials to us in our side.
 
Q2: Does you have stock now?
A2: Yes we have enough stock to meet your larger orders.
 
Q3: What materials your machine can press?
A3: Our hydraulic oil press machine can press kinds of materials, such as soybean, sesame, cottonseed, walnut, camellia、peanut and so on.We can also test especial materials for you.
 
Q4: Can your machine work at a low temperature?
A4: Yes. Our machine has the heating system to fit for the low temperature, increase oil rate.
 
Q5: How long is your guarantee?
A5: One year guarantee, we supply free exchange for spare parts. After this period, we offer the spear parts with facotry price. You will be welcomed to contact us with any problem might occurred.
 
Q6: WHAT IS THE DELIVERY TIME?
A6: The delivery time is 15 business days after the receipt of payment. For common models which are in stock, the rapid shipment is available.
 
Q7: WHAT SERVICE CANI GET FROM YOU?
A7: We offer a complete set of service from sales and after sales and professional technical support on installation ,using instruction and malfunction analysis etc. We also provide technicaî training fordistributors and agents.
 
Q8: ARE YOU AVAILABLE TO DO OEM & ODM?
A8: Yes, OEM & ODM are welcomed. And you are welcomed to discuss and share with us about the technology on farm processing machinery for further cooperation.
 
Q9: Can you install the machine in customers' place?
A9: We will send our engineers to local place to help installing and commissioning the machine, and also train your staffs and engineers.
 
Q10: Whether the machine price can be more discount?
A10: In general, our MOQ is 1 set with very reasonable price, but if there is a large order, we also can apply to our Manager to appropriately provide you better discount.
 
Q11: What's the input capacity of your machinery? 
A11: 5-2000 tons per day. the input capacity is according your plan or requirements to customized.
 
Q12: How to choose the suitable one?
A12: Pls tell us your production capacity(kg/h), then we will recommend you most suitable model. 
 
Q13: How should I do if meet some trouble while using? 
A13: we can supply English manual book and also take a video for showing how to resolve the problems. 
 
Q14: Where is your company? 
A14: Zhengzhou, Henan Province. Welcome to vist our factory